COACHGERRI.COM PRIVACY
STATEMENT
This privacy statement covers the site
www.coachgerri.com. Because this Web site
wants to demonstrate its commitment to
our users privacy, it has agreed
to disclose its information practices.
1. What personally identifiable information
coachgerri.com collects.
2. What personally identifiable information
third parties collect through the Web
site.
3. What organization collects the information.
4. How coachgerri.comuses the information.
5. With whom coachgerri.com may share
user information.
6. What choices are available to users
regarding collection, use and distribution
of the information.
7. What types of security procedures
are in place to protect the loss, misuse
or alteration of information under coachgerrri.com's
control.
8. How users can correct any inaccuracies
in the information.
If users have questions or concerns regarding
this statement, they should first contact
Gerri Ratigan by email gerri@coachgerri.com.
Information Collection
and Use
Information Collection
Gerri Ratigan, Creativity, Business and
Life Coach is the sole owner of the information
collected on coachgerri.com. Gerri Ratigan,
Creativity, Business and Life Coach collects
information from our users at several
different points on our Web site.
Registration
In order to use portions of this Web site,
a user must first complete the registration
form. During registration a user is required
to give[s] contact information (such as
name and email address). We use this information
to contact the user about services on
our site for which he has expressed interest.
It is optional for the user to provide
demographic information (such as income
level and gender), and unique identifiers
(such as, username and password), but
encouraged so we can provide a more personalized
experience on our site.
Order
We request information from the user on
our order form. A user must provide contact
information (such as name, email, and
shipping address) and financial information
(such as credit card number, expiration
date). This information is used for billing
purposes and to fill customers orders.
If we have trouble processing an order,
the information is used to contact the
user.
Information Use
Information collected via the coachgerri.com
site is usely exclusively by coachgerri.com
to provide the services, billing and support
for which it was collected. Coachgerri.com
does not sell, rent or trade it's subscriber
lists with any other entity.
Profile
We store information that we collect through
cookies, log files, clear gifs, and/or
third parties to create a profile of our
users. A profile is stored information
that we keep on individual users that
details their viewing preferences. Consequently,
collected information is tied to the users
personally identifiable information to
provide offers and improve the content
of the site for the user. This profile
is used to tailor a users visit
to our Web site, and to direct pertinent
marketing promotions to them. We do not
share your profile with other third parties.
Cookies
A cookie is a piece of data stored on
the users computer tied to information
about the user. Our site does not use
cookies at this time.
Some of our business partners use cookies
on our site (for example, advertisers).
However, we have no access to or control
over these cookies, once we have given
permission for them to set cookies for
advertising.
Third Party Advertising
The ads appearing on this Web site are
delivered to users by our Web advertising
partners. Information about users
visit to this site, such as number of
times they have viewed an ad (but not
user name, address, or other personal
information), is used to serve ads to
users on this site.
This privacy statement covers the use
of cookies by coachgerri.com only and
does not cover the use of cookies by any
advertisers.
Log Files
Like most standard Web site servers we
use log files. This includes internet
protocol (IP) addresses, browser type,
internet service provider (ISP), referring/exit
pages, platform type, date/time stamp,
and number of clicks to analyze trends,
administer the site, track users
movement in the aggregate, and gather
broad demographic information for aggregate
use. IP addresses, etc. are not linked
to personally identifiable information.
We use a tracking utility called Webalizer
that uses log files to analyze user movement.
Communications
from the Site
Special Offers and Updates
We send all new members a welcoming email
to verify password and username. Established
members will occasionally receive information
on products, services, special deals,
and a newsletter. Out of respect for the
privacy of our users we present the option
to not receive these types of communications.
Please see the Choice and Opt-out sections.
Newsletter
If a user wishes to subscribe to our newsletter,
we ask for contact information such as
name and email address. Out of respect
for our users privacy we provide a way
to opt-out of these communications. Please
see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send
out a strictly service related announcement.
For instance, if our service is temporarily
suspended for maintenance we might send
users an email. Generally, users may not
opt-out of these communications, though
they can deactivate their account. However,
these communications are not promotional
in nature.
Customer Service
We communicate with users on a regular
basis to provide requested services and
in regards to issues relating to their
account we reply via email or phone, in
accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve
user privacy, we may need to disclose
personal information when required by
law wherein we have a good-faith belief
that such action is necessary to comply
with a current judicial proceeding, a
court order or legal process served on
our Web site.
Aggregate Information (non-personally
identifiable)
We share aggregated demographic information
with our partners and advertisers. [Describe
the sharing practices of what your site
does, but be specific in your relationship
with these third parties.] This is not
linked to any personally identifiable
information.
These are the instances in which we will
share users personal information:
We DO NOT Share Personal Information
with Third Parties
Third Party Intermediaries
We use an outside shipping company to
ship orders, and a credit card processing
company to bill users for goods and services.
These companies do not retain, share,
store or use personally identifiable information
for any secondary purposes.
Service Providers
We partner with other third parties to
provide specific services. When the user
signs up for these particular services,
we share names, or other contact information
that is necessary for the third party
to provide these services. These third
parties are not allowed to use personally
identifiable information except for the
purpose of providing these services.
Business Transitions
In the event coachgerri.com goes through
a business transition, such as a merger,
being acquired by another company, or
selling a portion of its assets, users
personal information will, in most instances,
be part of the assets transferred.
Choice/Opt-out
Our users are given the opportunity to
opt-out of having their information
used for purposes not directly related
to our site at the point where we ask
for information. For example, our order
form has an opt-out mechanism
so users who buy a product from us, but
dont want any marketing material,
can keep their email address off of our
lists.
Users who no longer wish to receive our
newsletter and promotional communications
may opt-out of receiving these communications
by replying to unsubscribe in the subject
line in the email or email us at gerri@coachgerri.com
Users of our site are always notified
when their information is being collected
by any outside parties. We do this so
our users can make an informed choice
as to whether or not they should proceed
with services that require an outside
party.
Links
This Web site contains links to other
sites. Please be aware that we are not
responsible for the privacy practices
of such other sites. We encourage our
users to be aware when they leave our
site and to read the privacy statements
of each and every Web site that collects
personally identifiable information. This
privacy statement applies solely to information
collected by this Web site.
Surveys [& Contests]
From time-to-time, our site requests information
from users via surveys or contests. Participation
in these surveys or contests is completely
voluntary and the user therefore has a
choice whether or not to disclose this
information. The requested information
typically includes contact information
(such as name and shipping address), and
demographic information (such as zip code).
Contact information will be used to notify
the winners and award prizes. Anonymous
Survey information will be used for purposes
of monitoring or improving the use and
satisfaction of this site. Users
personally identifiable information is
not shared with third parties unless we
give prior notice and choice. Though we
may use an intermediary to conduct these
surveys or contests, they may not use
users personally identifiable information
for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service
for informing a friend about our site,
we ask them for the friends name
and email address. coachgerri.com will
automatically send the friend a one-time
email inviting them to visit the site.
Our server does not store this information,
it is used for the sole purpose of sending
this one-time email and tracking the success
of our referral program.
Chat Rooms, Message Boards, and
Public Forums
Please keep in mind that whenever you
voluntarily disclose personal information
online - for example on message boards,
through e-mail, or in chat areas - that
information can be collected and used
by others. In short, by posting personal
information online that is publicly accessible,
you may receive unsolicited messages from
other parties in return.
Security
This Web site takes every precaution to
protect our users information. When
users submit sensitive information via
the Web site, their information is protected
both online and off-line.
When our registration/order form asks
users to enter sensitive information (such
as credit card number and/or social security
number), that information is encrypted
and is protected with the best encryption
software in the industry - SSL. While
on a secure page, such as our order form,
the lock icon on the bottom of Web browsers
such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed
to un-locked, or open, when users are
just surfing.
While we use SSL encryption to protect
sensitive information online, we also
do everything in our power to protect
user-information off-line. All of our
users information, not just the
sensitive information mentioned above,
is restricted in our offices. Only employees
who need the information to perform a
specific job (for example, our billing
clerk or a customer service representative)
are granted access to personally identifiable
information. Our employees must use password-protected
screen-savers when they leave their desk.
When they return, they must re-enter their
password to re-gain access to user information.
Furthermore, ALL employees are kept up-to-date
on our security and privacy practices.
Every [quarter], as well as any time new
policies are added, our employees are
notified and/or reminded about the importance
we place on privacy, and what they can
do to ensure our users information
is protected. Finally, the servers that
store personally identifiable information
are in a secure environment, [behind a
locked cage][in a locked facility]. [Be
sure that your actual practices are reflected
in this section. For example, if your
employees are updated on privacy every
6 months, then state that, rather than
a statement that is false. Another example,
must employees use password-protected
screensavers?]
If users have any questions about the
security at our Web site, users can send
an email to gerri@coachgerri.com
Supplementation of Information
In order for this Web site to properly
fulfill its obligation to users it is
necessary for us to supplement the information
we receive with information from 3rd party
sources.
Credit Check
For example, to determine if users qualify
for one of our credit cards, we use their
name and social security number to request
a credit report. Once we determine a users
credit-worthiness, this document is destroyed.
Notification of Changes
If we decide to change our privacy policy,
we will post those changes to this privacy
statement, the homepage, and other places
we deem appropriate so our users are always
aware of what information we collect,
how we use it, and under what circumstances,
if any, we disclose it.
If, however, we are going to use users
personally identifiable information in
a manner different from that stated at
the time of collection we will notify
users [via email][by posting a notice
on our Web site for 30 days][This section
needs to state how users will be notified
of any material changes in the use of
their personal information. TRUSTe requires
licensees to use one of the contact methods
presented here.].
Contact Information
If users have any questions or suggestions
regarding our privacy policy, please
contact us
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